Studio policies

Class cancellation / no-show

Please cancel your class at least 12 hours prior. Otherwise you'll be charged for the session, and members will receive a $20 "Late Cancellation" fee or a $25 "No-Show" fee.

Private training cancellation

Please cancel a private training session at least 24 hours prior. Cancellations inside 24 hours result in the loss of the session, or the full session amount charged to the card on file.

Waitlist rules

If a class is full, you can join the waitlist. As spots become available, you will automatically be moved into the class.

• • Managing your waitlist is your responsibility - our app makes it easy.
• • Waitlisting a class means you'll take it if you get in.
• • We have a 12-hour cancellation policy - if you no longer wish to attend or be added to the class, remove yourself from the waitlist before the 12-hour window.
• • A no-show on a waitlisted reservation is considered a charged No-Show.
• • For early classes, remove yourself before bed if you don't want to be added overnight.
• • Once you're in a class, cancel any backup waitlists so you aren't charged for multiples.

Membership cancellation

No cancellations can occur until the 3-month contract has been fulfilled. After the 3-month contract, a written request to cancel must be given 30 days prior to the next billing date.